The future of Customer Experience is here!
CX Automation through AI
Personalized interactions, efficient operations, and seamless customer experiences are now within reach. Anticipate customer needs, offer proactive assistance, and elevate your CX to new heights.
The perfect fit
Empowered by Experience, Flexibility and Innovation
One AI, One Platform: At Nexcom we redefine customer support with one single AI platform spanning all channels, ensuring consistent and efficient interactions.
Limitless integrations: Our technology-agnostic approach allows you to seamlessly plug into any existing system or platform, empowering businesses with unparalleled flexibility and choice.
100%
ROI guaranteed in less than 12 months.
20%
Reduce costs by 20% with strategic AI-powered automation.
100%
Instant impact and measurable value, within 6 weeks from launch.
25%
Boost customer satisfaction (CSAT) by up to 25%
one AI multiple benefits
Centralized AI
The cornerstone of intelligent customer support, the core of all our solutions. Centralized AI serves as the beating heart of all Nexcom solutions. The AI evolves through every customer interaction, absorbing organizational specific knowledge, and provides a unified platform for managing all communication across channels. Customizable and self-learning, it ensures a tailored and consistent customer experience.
the indispensable element to complement your AI integration
It’s a Lifestyle
Maximizing the potential of automation and AI-powered solutions, requires the specialized expertise of CX professionals.
Our dedicated CX Experts bring a wealth of knowledge and insights, ensuring that your organization not only adopts cutting-edge technology but also harnesses its full capabilities to enhance customer satisfaction and drive business success.
from start to finish: AI-driven customer experiences
Tailored to cater to every aspect of the CX landscape
AI takes center stage in delivering the entire customer journey, taking customer service to unprecedented levels of excellence. Powered by both generative AI and analytical AI – it’s no longer limited to support functions.
Stay ahead of the competition and let AI lead the way to success!
Don’t just take our word for it
What do our customers have to say about Nexcom and our products? We’ve asked around to hear from some of them – and to share the stories with you.
On our digital transformation journey eTray has been one of the systems that has made the greatest impact and significantly increased the level of service, without us having to spend extra resources on this service boost.
Lene Hadbjerg
Head of Customer Service
Domea
The best thing to do is have a quality program that leads to better results, but to do that you need to use a performance improvement framework for QA, and a tool that supports that. And that’s what RevealCX does.
Judi Brenstein
VP, Global Support Groups & Vendor Management
Groupon
After researching which solution would ensure Moove Group’s technological advancement, we are happy that Nexcom can offer a solution that is continuously updated and keeps up with current technology. With Nexcom, we have chosen a partner with an exceptionally strong track record in delivering solutions that offer benefits to both companies and their customers.
Mikael Stuhaug
CTO at Dantaxi, part of Moove Group
We work with the following partners
+ MORE
Blog:
AI Strategies
The need to develop and implement AI strategies will, for many companies, require a change in how executives and management teams currently operate.
Blog:
CX and AI: The Dynamic Duo
The CX industry is often burdened with repetitive tasks that can be easily automated – an ideal setting AI for to flourish.
Blog:
How to pick the right AI for your business
In the world of AI, something new is always happening because something new is always being discovered
Let us show you how we can help
North America
1115 Broadway, 12th floor
NY 10010
New York, USA
nexcom@nexcomglobal.com
Europe
Toldbodgade 59B
1253 Copenhagen
Denmark
Phone: +45 4576 4820
nexcom@nexcomglobal.com